Volunteers Coordinator

Role Description

Working hours: FT contract 37.5 hours per week (PT would be considered)

Starting date: January 2026

Location: Keswick Ministries Offices, Keswick, Cumbria

Reports to: Volunteers Manager

Job Purpose

Primarily responsible for supporting the Volunteers Manager in providing administration support for the recruitment, onboarding and accommodation needs for the 650+ volunteers and contributors who support the annual Keswick Convention. This will include support to the Kids and Youth Ministry Lead regarding volunteer team related tasks.

Responsibilities include:

Volunteer Processing and Onboarding

Process volunteer applications through the Volunteer Management System (Beacon)

Request and process volunteer references

Assist volunteer email communications and respond to volunteer enquiries (email or phone)

Process ID checks for volunteer roles requiring a DBS

Provide volunteers with expense forms

Assist at the Kids and Youth Training Day (May)

Volunteer support during the Keswick Convention (3 weeks 18 July - 8 Aug 2026)

Accommodation Administration

Support the Volunteer Manager with the allocation of volunteers and contributors to properties

Collect keys from property providers

Support volunteer arrivals and departures (during the 3-week Keswick Convention)

Office Support

Respond to office phones

Support the team in various administrative tasks, as required.

Collaborate with other departments to ensure smooth workflow and communication.